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Saturday, October 24, 2009

I'm trying to contact yahoo by phone to report theft of email account, password's been changed,can't login!?

email password has been changed by the person who hacked into it. I can't login and have important info I need access to. I have emailed account security 4 times now starting yesterday and have not heard back as I asked them to call me at my home to help me resolve the issue...especially since I can't login to get my emails.


Can anyone please help me with a phone number to call Yahoo Support?





Thank You Very Much!

I'm trying to contact yahoo by phone to report theft of email account, password's been changed,can't login!?
866-562-7219 *Press Option 2, then Option 2 again for password assistance this is how to contact Yahoo! Customer Care.
Reply:i think you have got your answer that i read ...i know that they take their time but they do eventually get back to you....though i have never had them call me at home....do you know or have a idea who did this....i do not know the number to yahoo support but i saw someone gave you a number in another answer...i hope you get this cleared up though and i hope they get who did this to you too....
Reply:It`s not just you this has happened to in the last few days. Same thing happened to me, this is the response I recived back form yahoo....








Hello,





Thank you for contacting Yahoo! Customer Care.





We've received your Temporary Access Problem report. This is typically


a


transient error message. Clicking on the refresh button in your


browser


or signing out and back into your account will often resolve the issue.





If the problem continues, please reply to this email. In order for us


to proceed further, we'll need to know the date and time of your last


successful login before the error occurred. Approximate date and time


are acceptable. This information will allow us to arrive at a timely


resolution.





We appreciate your assistance with the troubleshooting process and


apologize for any inconvenience.





Thank you again for contacting Yahoo! Customer Care.





Regards,











Yahoo! Customer Care





Visit our online help pages at:





http://help.yahoo.com/help/us/mail/

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